State Farm® Insurance Agent Lori Watkins
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
C H
January 29, 2026
"The best ,always help any time of the day/night.And the best rates in VA>"
"Thank you for your fantastic feedback! I'm happy to know that you appreciate our availability and competitive rates. If you ever need anything else, we're just a call away!"
Marcus Thacker
January 28, 2026
"Service was great would recommend other people"
"Marcus, thank you for your fantastic feedback! I'm happy to know you had a great experience with our service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Sharon Wright
January 28, 2026
"Everyone at State Farm in Altavista is always very friendly and willing to help answer any and all of my questions. Thank you Elizabeth, Lori and Jeff."
Roger Ridgeway
January 19, 2026
"Good insurance rates and affordable monthly payments without extra fees."
"Thank you, Roger! I'm happy to know you're satisfied with our insurance rates and payment options. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
Craig T
January 19, 2026
"Lori and her staff are very easy to work with and have done an excellent job with our insurance for years. I highly recommend them."
"Thank you, Craig! I'm happy to hear that you've had such a positive experience with our team over the years. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
Shadow Gamer
January 14, 2026
"Jeff is the most nicest person and very helpful. He helped me get life insurance that’s best for me. He did a really good job. I would pick him any day to help me again. Thank you Jeff."
Ann Marie Evans
December 30, 2025
"My husband and I were looking for auto insurance. Lori Watkins office was very thorough. The prices were great so much cheaper than my other auto insurance. We also decided to bundle our home insurance too. The office worked with us and get us a great price with renters insurance too, for my college son’s rental house. I would highly recommend Katherine. She helped us with both policies."
"Thank you, Ann Marie, for sharing your experience! I'm happy to hear that our office could assist you and your husband with your insurance needs. Katherine is indeed a valuable part of our team, and I'm glad she could help you find the right policies. If you have any more questions or need further assistance, feel free to reach out!"
Sherry Clendaniel
December 4, 2025
"Elizabeth helped us resolve an issue with a car title, gave us step-by-step instructipns which calmed my Dad's stress. Thank you"
"Thank you, Sherry! I'm delighted to hear that Elizabeth was able to assist with the car title issue and provide clear instructions for your dad. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
jack golden
December 4, 2025
"Lori and Elizabeth went over and above to work out an insurance policy for us. A top rated insurance company with personalized, local service. They were just great to work with."
"Thank you, Jack! I'm happy to hear that we provided you with exceptional service and a personalized experience. Your satisfaction is important to us, and we’re glad to have been able to assist you with your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
ronald coleman
December 2, 2025
"Their price seems compatible, but maybe a little high for three vehicle's with two 78 yr old drivers just around town . The personnel has been very satisfying."
"Thank you, Ronald, for sharing your thoughts! I'm glad to hear that you've found our team satisfying. I understand your concerns about pricing, and I’d be happy to discuss your policy further to ensure it meets your needs. Feel free to reach out anytime!"
Mica Frazier
November 20, 2025
"Great representatives professional and courteous knowledgeable abt all that i asked about my polices.Again great service."
"Thank you, Mica! I'm happy to hear that our representatives were professional and courteous while assisting you with your policies. We appreciate your feedback and are always here to provide great service. Let us know if there's anything else we can do for you!"
Teresa Connell
November 4, 2025
"Lori and her team are exceptional! Friendly, knowledgeable and helpful. Please see Lori for all your insurance needs."
"Thank you so much for your wonderful review! Lori and the whole team are thrilled to hear you had such a great experience. We’re all here to make your insurance journey easy, friendly, and stress-free. Looking forward to helping you with all your insurance needs—Lori’s always ready to assist! Thanks again for choosing us! 😊👍"
Lisa G
October 30, 2025
"I’ve been with Lori Watkins’ State Farm office for several years, and they’ve always been wonderful to work with. Every time I call, the team is professional, pleasant, and quick to help. Elizabeth and Jeff have both gone above and beyond to answer my questions and make sure everything is taken care of. It’s rare these days to find an office that still provides such personal and friendly service. I’ll continue using this local State Farm team for both my personal and business insurance needs - they truly make things easier for us!"
"Thank you so much for your kind words and continued trust in Lori Watkins’ State Farm office! We’re thrilled to hear that Elizabeth, Jeff, and the entire team have consistently provided you with professional, friendly, and attentive service. It’s our pleasure to make the insurance process easier and more personal for you. We look forward to supporting all your personal and business insurance needs for many years to come!"
Mayra Cordero
October 14, 2025
"I called for one insurance policy and decided to extend it to more than one policy. Steven was extremely helpful and knowledgeable."
"Thank you, Mayra! I'm glad to know that Steven provided you with such helpful and knowledgeable service. It's wonderful to hear that you decided to extend your coverage with us. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Nancy Zacherl
October 13, 2025
"Lori and her team offer great rates and excellent prompt service. It is a pleasure doing business with such a nice and competent local office."
"Thank you, Nancy! I'm happy to hear that you appreciate our rates and prompt service. It's wonderful to know that doing business with our local office is a pleasure for you. Let us know if there's anything else we can assist you with!"
Meredith Baldridge
October 9, 2025
"Lori and her team are amazing! They truly care about you and your family. It's not just an insurance policy to them. You are part of their family."
"Thank you, Meredith! I'm happy to know that you feel like part of our family. We truly value the relationships we build with our customers. If there's anything else we can do for you, just let us know!"
Paula Traina
October 9, 2025
"Always willing to help a friend in need."
"Thank you, Paula! I'm happy to know that our willingness to assist is appreciated. We’re always here to support you and your friends whenever needed. Let us know if there's anything else we can do for you!"
Nasir Khan
October 7, 2025
"Elizabeth is a great customer care person. She is always very courteous, helpful and treat customers very nicely. She is very responsive and try to resolve issues as quickly as possible."
"Thank you, Nasir, for your feedback! I'm glad to hear that Elizabeth has been helpful. Our team is dedicated to providing efficient service. Let us know if you need anything else!"
Chatrisha Garner
September 10, 2025
"Jeff Smith made choosing and applying for life insurance a pleasant experience. He was very professional and informative. He made sure to answer all my questions and set clear expectations about the process. I have already recommended services to friends and family!"
"Thank you, Chatrisha! I'm happy to hear that Jeff was able to assist you with your life insurance needs. We appreciate your recommendations to friends and family. If you need anything else, feel free to reach out!"
Jennifer Morton
September 8, 2025
"I love when Big Insurance companies get involved in the local community. Lori Watkins supports local schools in Altavista. Shop local and trust Lori for your insurance needs."
"Thank you, Jennifer! Supporting local schools is important to us, and I'm glad it resonates with you. We would love to be of any resource we can to your school and our community! If you ever need assistance, feel free to reach out! THANKS!"
Jacqueline Hall
July 22, 2025
"I had the pleasure of working with Steve. I had called maybe a month in advance to get a quote. The quote that he gave me was actually lower than what I was paying currently. I told Steve I would give him a call back before my next payment was due. When I called him back and was ready to get my policy started, my rate was even lower. Bundled with Auto and life insurance, I got a really good quote on three vehicles. My old policy was due to renew and that actually had went up $200 more so I’m actually saving about $300. Thank you Steve for being patient, professional and knowing your job. I just feel like I made the right choice and Steve made me feel comfortable with switching. So thank you again!!!!"
"Thank you, Jacqueline! I'm so happy to hear about your positive experience with Steve. It's wonderful that he was able to provide you with a better rate and make the transition smooth and comfortable. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Amy Wehlitz
July 16, 2025
"Lori has been a wonderful agent. She is always immediately available to answer any questions and is always empathetic and kind. I've worked with many agents over the years but I can honestly say she is the best I've encountered so far. I have occasionally thought of looking around for better rates but her outstanding customer service and peace of mind keeps me right where I am. Thank you, Lori!"
"Wow, thank you for the amazing feedback! I'm thrilled to hear that you've been happy with our service! Being there for you right when you need us is what we aim for, so it's incredibly rewarding to know that I've been able to provide quick solutions for you. It's been a pleasure serving you, and we're here for you whenever you need assistance in the future! Lori Watkins - State Farm Insurance Agent | Altavista, VA"
Nikki Waltman
July 10, 2025
"Excellent service—great rates!! I highly recommend!!"
"Thank you, Nikki! I'm happy to know you received excellent service. If you ever need anything else, feel free to reach out!"
Monty Vaughn
June 6, 2025
"Lori is a powerhouse! High integrity, knowledgeable and compassionate! Monty Vaughn"
"Thank you, Monty! I'm happy to hear that you found our integrity, knowledge, and compassion impressive. We’re committed to providing exceptional service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Carrie Stankwytch
June 5, 2025
"Elizabeth has been so helpful and easy to work with. We had so many changes and asks with our bank she was always willing to help!"
"Thank you for your review, Carrie! I'm happy to hear that Elizabeth was able to assist you with all your changes and requests. Our team is dedicated to providing helpful and accommodating service. If you need anything else, feel free to reach out!"